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  1. Site Goals- Website Usability Testing Guide

    Site Goals To meet each goal, users may need to engage in different tasks, such as navigating different paths. By articulating your goals in concrete terms, you can focus your site’s design and what to test. ​ Example Site Goals Receive donations and pres ...
    Site Goals - Website Usability Testing Guide
  2. User Tasks- Website Usability Testing Guide

    User Tasks Once you articulate your site’s goals and the steps users must take to complete these goals, you must articulate specific questions or tasks.  Frame your questions to ensure users can accomplish realistic tasks that reflect concrete goals.   So ...
  3. Tester Scripts and Simple Tasks- Website Usability Testing Guide

    Tester Scripts and Simple Tasks When evaluating your site with testers, there are two broad ways to obtain information. You may give your testers simple tasks to complete or you can use a script and offer your testers real-life scenarios in which they use ...
    Tester Scripts and Simple Tasks - Website Usability Testing Guide
  4. Testing Metrics- Website Usability Testing Guide

    Testing Metrics Once you have identified what you are testing, you must determine what metrics to collect. Your metrics will impact the type of test you conduct.  Below are metrics you can collect, broken down by quality components which were introduced e ...
    Testing Metrics - Website Usability Testing Guide
  5. Self Test and Self Audit- Website Usability Testing Guide

    Self Test/Self Audit Scenario: You want to test your site's usability, but you have limited time and resources. What/Why: A self-audit can help you find usability problems. By looking at your site objectively, using the Heuristic Evaluation form to f ...
    Self Test and Self Audit - Website Usability Testing Guide
  6. AB Testing or Comparison Testing- Website Usability Testing Guide

    A/B Testing or Comparison Testing Scenario: You have a few options in design layout or navigation. What/Why:  When deciding on a unique, limited site decision (such as the color of a navigation element, or the wording of part of your site) A/B testing can ...
    AB Testing or Comparison Testing - Website Usability Testing Guide
  7. Validation Test or Verification- Website Usability Testing Guide

    Validation Test or Verification Scenario: You are about to launch your new website! What/Why: Validation tests ensure your website meets certain standards. Set benchmarks for how long tasks should take and evaluate your users against these benchmarks. Thi ...
    Validation Test or Verification - Website Usability Testing Guide
  8. Assessment Test- Website Usability Testing Guide

    Assessment Test Scenario: You chose a design for your website and you've just implemented your first prototype, you want to know if it's working as planned. What/Why:  These tests are done early on or midway through your design after your early ...
    Assessment Test - Website Usability Testing Guide
  9. Remote Testing- Website Usability Testing Guide

    Remote testing Remote testing allows you to conduct usability tests with the participants utilizing their own computers through online usability programs.  Although these can be customized, overall the tests are between 15 and 30 minutes and contain 3-5 t ...
    Remote Testing - Website Usability Testing Guide
  10. In Person Testing- Website Usability Testing Guide

    In-person testing In person testing allows you to see and interact with users in real time, with minimal barriers. If you choose to test your site with in-person testers (where you monitor and your testers share a physical space) there are a few options: ...
    In Person Testing - Website Usability Testing Guide