Toolkits

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Overview  According to the Project Management Institute (PMI), project Management is the application of knowledge, skills, tools and techniques to project activities to meet the project requirements. Project management is important because it ensures what is being delivered is right, on time, and within budget while also providing leadership and direction to the project. Prioritizing project management methods allows organizations to deliver real value and avoid overspending and mistakes.   
The legal services community has not been immune to cybersecurity incidents over the past years.  Indeed, a significant number of programs have been compromised and significantly impacted by cyber attacks each year.  As with the broader non-profit, business, and government communities, the incident rates and stakes are growing within our community.
The Legal Aid Society of Cleveland created this toolkit to support programs that want to use text messaging to gather outcome data following limited scope legal services. Legal service providers, statewide websites and court self-help centers offer self-represented litigants (SRL) help in a variety of ways with a wide range of problems. These limited services include advice at clinics, help filling out forms, and recommendations about enforcing rights and responsibilities.
Legal Services Vermont (LSV) and Atlanta Legal Aid Society (ALAS) developed a web accessibility toolkit as part of their TIG-funded projects to enhance their statewide legal help websites. The organizations partnered with a consultant, David Berman Communications, to explore and implement best practices for making their website accessible to people with disabilities. This toolkit covers:
Telephones—including text messaging, email, and chat—are a common means for people to seek help, and hotlines are a common way legal services provide that help. The right technologies can make sure your organization provides advice, referrals, and services clients need efficiently and in line with your existing procedures for intake and confidentiality.
As technology becomes an increasingly critical part of how we work, organizational leaders are actively seeking ways to learn more about the software and best practices that can make their programs more effective and help them meet or exceed the LSC Technology Baselines. But with so many different technologies and solutions available, how do you know what’s useful, what’s affordable, and what’s practical?

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