News

FOR IMMEDIATE RELEASE

Washington, D.C. — The Legal Services Corporation’s (LSC) Model Practices & Innovation (MPI) Office of Training and Technical Assistance, in collaboration with the Legal Services Technology National Assistance Project (LSNTAP), has released a new resource to help legal aid organizations improve the clarity and accessibility of their written materials.

The “5 Tips for Resource Readability” infographic and accompanying text version offer practical guidance to ensure that public-facing content is understandable, inclusive, and user-friendly—especially for individuals with disabilities or lower literacy levels. The tips focus on paragraph structure, heading use, appropriate font selection and sizing, and writing at a 6th–8th grade reading level.

“Clear communication is a cornerstone of access to justice,” said B Petersen, Training and Technical Assistance Writer and Content Editor at LSC. “This resource provides simple, actionable steps that legal aid organizations can take to make their materials more accessible to the communities they serve.”

The infographic provides a visually engaging summary of best practices, while the text version ensures compatibility with screen readers and offers a flexible format for printing, training, or internal reference. Together, these formats demonstrate that accessibility and visual design are not mutually exclusive.

“This resource also serves as a model for how infographics can be used effectively and inclusively,” said Shellie Reid, Manager at LSNTAP. “By pairing visual tools with accessible formats, we can reach broader audiences without sacrificing usability.”

Legal aid organizations are encouraged to use and share this resource as part of their ongoing efforts to improve communication, promote equity, and serve clients more effectively.

Access the Infographic