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Legal Services Vermont (LSV) and Atlanta Legal Aid Society (ALAS) developed a web accessibility toolkit as part of their TIG-funded projects to enhance their statewide legal help websites. The organizations partnered with a consultant, David Berman Communications, to explore and implement best practices for making their website accessible to people with disabilities.
This toolkit covers:
Introduction
As technology becomes an increasingly critical part of how we work, organizational leaders are actively seeking ways to learn more about the software and best practices that can make their programs more effective and help them meet or exceed the LSC Technology Baselines. But with so many different technologies and solutions available, how do you know what’s useful, what’s affordable, and what’s practical?
Telephones—including text messaging, email, and chat—are a common means for people to seek help, and hotlines are a common way legal services provide that help. The right technologies can make sure your organization provides advice, referrals, and services clients need efficiently and in line with your existing procedures for intake and confidentiality.
Data Validation and Quality Assurance
Presented by Donald Carder and David Johnson
https://www.youtube.com/watch?v=VQXK8xdDa5g
Rachel Perry - Strategic Data Analytics
Scott Friday - Drupal Developer
Sart Rowe- LSNTAP
A simple-to-use tool that helps legal services organizations use data to identify efficient ways to offer high quality and effective services. The tool includes:
5 high level and 118 detailed data questions about eligible people and their legal needs
Instructions on how to perform various types of analyses
Simple analyses for those just getting started
Complex analyses options for data-savvy organizations
Laura Quinn - Consulting Principal
Zach Zarnow - Illinois Equal Justice Foundation
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