Helping nonprofit legal aid programs improve client services through effective and innovative use of technology.

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Helping nonprofit legal aid programs improve client services through effective and innovative use of technology.

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Rebuilding LawHelpMN.org

Webinar: Rebuilding LawHelpMN.org

Webinar: Rebuilding LawHelpMN.org

Electric Citizen partnered with the Minnesota Legal Services Coalition to redesign the statewide legal services website, LawHelpMN.org. We will demonstrate how we developed a platform to serve a statewide network of legal service providers, while providing powerful new online tools to serve low-income Minnesotans in need of legal aid. Content includes: • Planning and technology behind the new online “triage” tools, guiding users to service providers, legal materials and online intake • Planning and technology behind online tools for legal service providers management • How we utilized open-source tools to create a powerful editing experience and multi-lingual environment • User testing, what we learned • Tips for managing the relationship between the client and web developer agency

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