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Building a Rights-Based Approach to User Data Privacy and Security

Dec 4 2019 - 10:00am

Research indicates that many people do not understand the complexity of data privacy laws, and have limited knowledge of how the increasing integration of commercial, third party tools impacts how...

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Best Practices in Help Desk Management

Dec 5 2019 - 10:00am

Presenter: Michael Hernandez  - mhernandez@just-tech.com From a designated email inbox to complex ticketing systems, legal aid providers have a number of different approaches to how they...

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