Welcome to our resources hub, a one-stop destination for valuable tools and information. Here, you’ll find a curated selection of articles spanning diverse topics, all geared towards enhancing your work and understanding of legal technology and access to justice. The articles are organized into two groups that roughly fall into topics that will help with clients (client facing) or topics that will assist your organization (organization facing). Dive in and explore the wealth of knowledge we've gathered to help your organization thrive.
Topics
Client-Facing
Artificial Intelligence
Artificial Intelligence (AI) refers to the simulation of human intelligence in machines programmed to think, learn, and make decisions. Generative AI is a subset of AI focused on creating new content.
Diversity, Equity and Inclusion
Diversity, Equity, and Inclusion (DEI) are principles aimed at fostering a fair and inclusive environment.
Social Media
Social media refers to digital platforms and applications that enable users to create, share, and interact with content and each other.
UX/Design
User Experience (UX) refers to the interaction a user has with a product, system, or service. It encompasses all aspects of the end-user’s interaction, including utility, ease of use, and efficiency.
Accessibility
Accessibility refers to the quality of being easily reached, entered, or used by people, including those with disabilities. It encompasses making products, services, and environments usable for everyone.
Websites
A website is a collection of related web pages located under a single domain name. Our training materials on legal aid websites will help enhance your online presence.
Call Centers
A call center is a specialized service that handles incoming and outgoing calls. At legal aid organizations, these centers perform various functions from client intake to referrals.
Self Represented Litigation
A self-represented litigant, also known as a pro se litigant, is an individual who represents themselves in legal proceedings without the assistance of an attorney.
Organization
Technology Initiative Grant
The Technology Initiative Grant Program by the Legal Services Corporation funds technology projects aimed at improving access to high-quality legal assistance and information for low-income Americans.
Data & Evaluation
Data refers to distinct pieces of information that can be processed and analyzed to gain insights.
Project Management
Project management is the process of planning, organizing, and overseeing resources to achieve specific goals within a defined timeframe and budget.
Remote Work
Remote work refers to a work arrangement where employees perform their job duties from a location outside the traditional office environment, often from home.
Security
Cybersecurity is the practice of protecting systems, networks, and data from digital attacks.
Tech Policies
Tech policies are a set of guidelines and rules that govern the use of technology within an organization.
Training
LSNTAP offers webinars, skill-building sessions, and interactive office hours to enhance the technological skills and collaboration capabilities of legal aid organizations.
Disasters
Disaster planning is the process of preparing for potential emergencies by developing strategies to manage and mitigate risk. It involves creating plans for response, recovery, and resource management.