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Telephones—including text messaging, email, and chat—are a common means for people to seek help, and hotlines are a common way legal services provide that help. The right technologies can make sure your organization provides advice, referrals, and services clients need efficiently and in line with your existing procedures for intake and confidentiality.
New Area of Interest: Omnichannel Communications Solutions
by David Bonebrake, Program Counsel for TIG & LSC
LSNTAP has partnered with LSC to provide information on recent successful projects undertaken through funds provided by grants under the Technology Initiative Grant (TIG) and Technology Improvement Project (TIP) program.
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