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Legal Aid Chicago seeks a consultant to conduct a business process analysis and recommend improvements to make client intake processes and experiences more streamlined, efficient, equitable, and effective. In addition, the selected consultant will be responsible for leading a cohort of 4 Legal Services Corporation (LSC)-funded programs each engaged in similar BPA projects to identify and draft a common set of recommendations for potential replication by other LSC-funded programs around the country. This project is funded by an LSC Technology Improvement Project grant.
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