Filter your results
Results 1 - 10 of 54. To narrow results enter search keywords or select filters.
Please RSVP at: https://attendee.gotowebinar.com/register/2196384827408326413
Description:
Back in 2014, we thought self-represented parties could benefit from an online interactive
From a designated email inbox to complex ticketing systems, legal aid providers have a number of different approaches to how they manage their IT help desks. A well-run help desk resolves issues quickly and has procedures in place for escalation that limit the impact on the users' workflows. Having a system that allows for easily archiving and searching tickets allows IT staff to monitor recurring issues for technology planning and training purposes.
This webinar will explore considerations for entering into agreements for technology services and products. LSC encourages its grantees to attend this webinar or view the on-demand recording. (It’s also open to others who want to attend.) Topics include:
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
Presented by
Laura Quinn of Idealware
John Greiner of Just Tech, LLC
Brian Rowe of LSNTAP
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
Close
Filter your results
Type
Topics
Tags
Our Partners
