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While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
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It used to be when you had a complex document that needed to be signed, everyone had to gather in the same room and it was a big hassle for everyone involved. Today we have digital services that make getting your documents and signatures a snap! We have put together a list of the five most popular online signature gathering services for you:
Please RSVP at: https://attendee.gotowebinar.com/register/1547812603269806605
Presenters Names, Titles, and Company
Bryan Babcock - Information Technology, Volunteer Legal Services Project
John Banning - National Community Lead, TechBridge
Rick Rose - Sr. Salesforce Product Architect, TechBridge
Exploratory or Formative Usability Testing
Scenario: In the initial phases of development you want to judge users reactions to the design.What/Why: Exploratory usability tests are done early in the design phase, often using paper prototypes*. This type of test requires a lot of interaction between the moderators and the testers. It can help surface
In-person testing
In person testing allows you to see and interact with users in real time, with minimal barriers. If you choose to test your site with in-person testers (where you monitor and your testers share a physical space) there are a few options:
Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through a series of tests and follows a script
Less structured allowing the user to act naturally with minimal input
Script describes the test, handles user questions, and concludes the test
What is the Difference Between GoToMeeting and GoToWebinar?
Both products are excellent, but they serve different purposes. There are three considerations that would determine which one you should use:
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