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With limited staffing resources available, supervisors often are overseeing the case work of a high number of attorneys while managing their own caseloads. Supervisors are able to leverage case-related data and technology to ensure the attorneys they supervise are serving their clients in the most efficient and effective manner. This webinar will explore some of the strategies used by the legal services community that utilize technology to enhance supervision within their organizations.
Speakers: Darius Lind Senior Consultant Just-Tech
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
On June 5, 2018, the Washington State Bar Association (WSBA) presented a continued legal education program (CLE) hosted by Sart Rowe, titled, “Artificial Intelligence and the Legal Profession”. The CLE aimed to explore the underpinnings of modern artificial intelligence and how it is used in business and the law.
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
Jillian Theil, Claudia Johnson, Diana Glick, Leland Sampson, Maria Mindlin and Sart Rowe
Machine Translation
The Perils of Google Translate
Typically Google translate tool will give you broken language translations. You might be able to tell what the translation is saying but it will be grammatically incorrect and use wrong words. The key when creating something like a sign, is to use more visuals and less words. Arrow signs, people icons, Dollar signs etc.
I am very excited to announce the launch of A2J Author’s new revamped website and software! Access to Justice (A2J) Author is a cloud based software tool which enables legal aid advocates to deliver greater access to justice for self-represented litigants.
Regardless of whether you're working for a smaller organization or a huge one, you're most likely in the end going to need to round out a Request for Proposal, or RFP. Your organization can't do everything internally, and when your business needs to buy a product or service from somewhere else, you may need to look around for a solution. An RFP enables you to gather offers from different sellers and select the merchant that best meets your criteria, both concerning aptitude and spending plan.
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