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Heuristic Evaluation
Scenario: You want to compare your website's interface against a set of widely accepted principles with a few people to assist.
What/Why: Heuristic evaluation involves a small set of evaluators examining an interface and judging its compliance with usability principles or "heuristics". Use a heuristic evaluation form to help you identify key problems (form attached). According to Nielsen, just 5 evaluators can detect 85% of errors with this method!
In this section, we will discuss the what, when and who of usability testing. what to test, when to conduct user testing, a variety of different types, and who to draw on as testers.
Exercise: Become the Tester
Usability testing is readily understood by navigating a website as if you were the tester. Perform the exercise below, and answer the questions to get a sense of a simple usability test.
What is the National Subject Matter Index?
The National Subject Matter Index (NSMI) provides a centralized, comprehensive taxonomy of topics for the legal aid community by which documents and data can be indexed.
LSNTAP has created a Google Group for Project Managers working in the legal aid and legal services market. Whether you have formal project management credentials or were thrust into the role, this group is meant to support you in the work you do every day.
The group is listed within the Google Group listings as LS Project Managers (the LS stands for legal services). You may request to join within Google Groups or by submitting a request using the form below.
This session features three statewide self-help websites that have been around for more than 10 years. Join us to hear more about what they’ve learned over the years and the rebranding of their websites.
This session features three new self-help websites. Join us to hear about the development of their websites.
Finding the right vendor can seem like a daunting task. Join us to learn more about drafting Request for Proposals (RFPs) and selecting vendors. You will hear from fellow legal aid programs that have experience with the vendor selection process.
Do you have an idea for a project? Are you not sure where to begin? Join us to learn more about planning a successful project. You will learn about the project life cycle and how to turn ideas into tangible projects.
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