Heuristic Evaluation - Website Usability Testing Guide
Scenario: You want to compare your website's interface against a set of widely accepted principles with a few people to assist.
What/Why: Heuristic evaluation involves a small set of evaluators examining an interface and judging its compliance with usability principles or "heuristics". Use a heuristic evaluation form to help you identify key problems (form attached). According to Nielsen, just 5 evaluators can detect 85% of errors with this method!
Types of Questions/Prompts:
Create realistic tasks users can accomplish on your website
Use the attached heuristic evaluation form to document each tester’s experience.
*Nielsen, Jakob. "10 Usability Heuristics for User Interface Design." 10 Heuristics for User Interface Design: Article by Jakob Nielsen. Nielsen Norman Group, 1 Jan. 1995. Web. 19 Dec. 2014. <http://www.nngroup.com/articles/ten-usability-heuristics>.