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Electric Citizen partnered with the Minnesota Legal Services Coalition to redesign the statewide legal services website, LawHelpMN.org. The new site is set to launched in January 2019 https://www.lawhelpmn.org . The platform serves a statewide network of legal service providers, while providing powerful new online tools to serve low-income Minnesotans in need of legal aid.
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With limited staffing resources available, supervisors often are overseeing the case work of a high number of attorneys while managing their own caseloads. Supervisors are able to leverage case-related data and technology to ensure the attorneys they supervise are serving their clients in the most efficient and effective manner. This webinar will explore some of the strategies used by the legal services community that utilize technology to enhance supervision within their organizations.
Speakers: Darius Lind Senior Consultant Just-Tech
Many of us have Google Analytics set up for our legal aid or legal content websites. And many of it are using it to see the basics -- visitors, page views, demographics and the like. But how do you start to get a more nuanced look at whether visitors are getting value from your site, what pages are working well, and-- the holy grail-- whether your site is "succeeding" at your goals?
Laura Quinn, a A2J research consultant currently full time at OhioLegalHelp.org, will be joined by Teri Ross from Illinois Legal Aid Online to talk about ways to tackle these issues.
Legal Services Vermont (LSV) and Atlanta Legal Aid Society (ALAS) developed a web accessibility toolkit as part of their TIG-funded projects to enhance their statewide legal help websites. The organizations partnered with a consultant, David Berman Communications, to explore and implement best practices for making their website accessible to people with disabilities.
This toolkit covers:
Introduction
As technology becomes an increasingly critical part of how we work, organizational leaders are actively seeking ways to learn more about the software and best practices that can make their programs more effective and help them meet or exceed the LSC Technology Baselines. But with so many different technologies and solutions available, how do you know what’s useful, what’s affordable, and what’s practical?
Telephones—including text messaging, email, and chat—are a common means for people to seek help, and hotlines are a common way legal services provide that help. The right technologies can make sure your organization provides advice, referrals, and services clients need efficiently and in line with your existing procedures for intake and confidentiality.
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Regardless of whether you're working for a smaller organization or a huge one, you're most likely in the end going to need to round out a Request for Proposal, or RFP. Your organization can't do everything internally, and when your business needs to buy a product or service from somewhere else, you may need to look around for a solution. An RFP enables you to gather offers from different sellers and select the merchant that best meets your criteria, both concerning aptitude and spending plan.
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