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Please RSVP at: https://attendee.gotowebinar.com/register/1547812603269806605
Presenters Names, Titles, and Company
Bryan Babcock - Information Technology, Volunteer Legal Services Project
John Banning - National Community Lead, TechBridge
Rick Rose - Sr. Salesforce Product Architect, TechBridge
Exploratory or Formative Usability Testing
Scenario: In the initial phases of development you want to judge users reactions to the design.What/Why: Exploratory usability tests are done early in the design phase, often using paper prototypes*. This type of test requires a lot of interaction between the moderators and the testers. It can help surface
In-person testing
In person testing allows you to see and interact with users in real time, with minimal barriers. If you choose to test your site with in-person testers (where you monitor and your testers share a physical space) there are a few options:
Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through a series of tests and follows a script
Less structured allowing the user to act naturally with minimal input
Script describes the test, handles user questions, and concludes the test
What is the Difference Between GoToMeeting and GoToWebinar?
Both products are excellent, but they serve different purposes. There are three considerations that would determine which one you should use:
Word vs. WordPerfect
A few weeks ago the Word vs. WordPerfect issue came up again on the LStech listserv. The question of which word processing program best serves the legal aid community has been discussed regularly on the list. Although legal aid still has some strong WordPerfect adherents, it seems that most legal aid techies now favor Word (or even Open Office or Google). We thought we'd summarize the discussion (with a little bit of added information) by comparing the two programs and discussing some additional considerations.
https://www.youtube.com/watch?v=PNX7NS7cYUI
In this webinar Sandy Rylander walks us through the basics of what Excel’s Formulas and Functions are and how to get the most out of using them. We start at the ground level of what a formula is and how to add two cells together and build on that until we are using a variety of simple formula and functions. If you haven’t used them in Excel before this is the video to get you started.
You know about case management, document management, and records management. You use your knowledge of the law, the courts, and your clients to represent, educate, and defend them. Knowledge management is a way to address two critical facets of strategic, successful organizational management:
• Making the information that you manage more useful and accessible.
• Documenting the reasoning behind critical business decisions.
What are Usability and Usability Testing?
A website should be easy and intuitive to navigate for the website user. Jackob Neilson defines usability as the “quality attribute that assesses how easy user interfaces are to use.” Although user’s opinion of a site can be helpful, usability refers specifically to how well people engage with a website. Neilson develops five “quality components” that we will use throughout this guide as benchmarks for a usable site. These include:
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