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Introduction
Attachments
Please find the attachments referenced throughout this guide lower on this page.
Heuristic Evaluation
Scenario: You want to compare your website's interface against a set of widely accepted principles with a few people to assist.What/Why: Heuristic evaluation involves a small set of evaluators examining an interface and judging its compliance with usability principles or "heuristics". Use a heuristic evaluation form to help you identify key problems (form attached). According to Nielsen, just 5 evaluators can detect 85% of errors with this method!
This session focuses on how to create tech training for staff. Guest speakers Ellen Samuel, Michael Hernandez, and Terry Lawson discuss how to decide what training is needed, how to meet the learning style needs of staff, where to find resources, and more.
Please note that although the material are focused on tech training, much of the material is applicable to creating any kind of training.
On July 18, 2023, LSNTAP hosted a webinar on Software Selection. Speakers for the session included J.
In this section, we will discuss the what, when and who of usability testing. what to test, when to conduct user testing, a variety of different types, and who to draw on as testers.
Exercise: Become the Tester
Usability testing is readily understood by navigating a website as if you were the tester. Perform the exercise below, and answer the questions to get a sense of a simple usability test.
What is the National Subject Matter Index?
The National Subject Matter Index (NSMI) provides a centralized, comprehensive taxonomy of topics for the legal aid community by which documents and data can be indexed.
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