User Experience/ Design
MAP x GAP Strategies for User-Informed Legal Design
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice...
Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through...

Usability Testing Webinar Recording
We all know that usability testing is critical, but with COVID, we can't do it like we used to. Join LSNTAP, MAP, and GAP for an in-depth look at how to take your usability testing skills to the...
User-Informed Legal Design: A Practical Guide
Introduction
What is UX design? When we talk about user experience—or “UX”—design, we’re talking about designing the entire experience of using a thing, not just designing the thing...
User-Informed Legal Design: Resources
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your...
Webinar: Intro to UX
https://www.youtube.com/watch?v=nK9LHXa8x7A
Today we had on Laura Quin, Rachel Harris, and Dan Jackson who presented A Whirlwind Tour of User Experience. In it we defined user experience and...

Why Conduct Usability Testing
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also...
