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When to Test - Beginning, Middle and End
Usability testing is a priority when launching a new project, and it is vital to test your interface at each level of the design process.
You should conduct user testing when:
Creating or redesigning a site;
Changing the goals of your site (i.e.:, adding donation capacity to your site);
How to Test - Types of usability tests
Each type of usability test is best suited to answer a particular type of question. Articulating your testing question and knowing which test best responds to that question is key to your test’s success. Although some distinctions below are artificial it is helpful to familiarize yourself with the various tests before creating your own.
Who to Test - Participants
The idea of finding individual participants to test your site can be overwhelming and a stumbling block to routine user testing. However you do not need hundreds of testers to obtain good information.
The Nielson Norman group indicates that 5 users can uncover 85% of the major usability issues, and 15 users can find 100%.*
LSNTAP is happy to announce the release of the Word version of WriteClearly. This project is made possible through a partnership with Urban Insight with funding by the Legal Services Corporation.
Legal Services National Technology Assistance Project (LSNTAP) is part of the Michigan Advocacy Program, a legal aid organization that provides access to the justice system for those who need it the most through direct legal help and statewide advocacy. LSNTAP helps nonprofit legal aid organizations improve client services through effective and innovative use of technology. To do this, we provide technology training, maintain information, create online tools, and host community forums.
New Area of Interest: Omnichannel Communications Solutions
by David Bonebrake, Program Counsel for TIG & LSC
LSNTAP has partnered with LSC to provide information on recent successful projects undertaken through funds provided by grants under the Technology Initiative Grant (TIG) and Technology Improvement Project (TIP) program.
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Have you ever wondered what technology projects that legal aid organizations and others in our community are working on across the country? LSNTAP staff was curious also, so we will be featuring some of those projects this year.
Do you have a technology related project that you think deserves some attention? Fill out our form and your project may be the next one in the spotlight.
For this spotlight, we are travelling to Maryland where there are two projects being built.
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