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While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
LSNTAP talks you through how to ensure your organization's website is accessible and is utilizing current, up to date methods for use by people with fine motor control issues and for people who are hearing or vision impaired.
A simple-to-use tool that helps legal services organizations use data to identify efficient ways to offer high quality and effective services. The tool includes:
5 high level and 118 detailed data questions about eligible people and their legal needs
Instructions on how to perform various types of analyses
Simple analyses for those just getting started
Complex analyses options for data-savvy organizations
Laura Quinn - Consulting Principal
Zach Zarnow - Illinois Equal Justice Foundation
Anna Steele – Director of Consulting, Just-Tech
Sergio Alcubilla – Director of External Relations, Legal Aid Society of Hawaii
Takao Yamada – CO-Founder, Airportlawyer.org
Zizi Bandera – Community Engagement Coordinator, Immigration Advocates Network
Mirenda Meghelli – Partnership Manager, Pro Bono Net (Moderator)
In this webinar April Faith-Slaker from A2J Lab and Aurora Martin from Pop Up Justice discuss helpfull tools that should be used during program design.
http://youtube.com/watch?v=yoZDYlkgo8c
Faith-Slacker emphasizes the importance of early evaluations and provides key questions that one should ask during program developing to evaluate success.
Remote testing
Remote testing allows you to conduct usability tests with the participants utilizing their own computers through online usability programs. Although these can be customized, overall the tests are between 15 and 30 minutes and contain 3-5 tasks per test. They can be moderated or unmoderated, depending on your needs and the platform.
Join your fellow Data Specialists and legal aid staff tasked with crunching data for our monthly office hours.
These office hours will occur monthly on the second Monday from 2 pm to 3 pm Eastern. Each month, a community member will share information on a topic of interest. Attendees will be able to ask questions, discuss relevant information, and receive feedback from the community.
Register to attend.
Below are the worksheets used at the 2015 TIG Conference Session on Collaborative Game Design. The worksheets were developed parallel to Dr. Harteveld's Triadic Game Design (TGD) book to educate about TGD a model which incorprates reality, meaning, and play in game design. New Haven Legal Assistance partnered with NuLawLab and Dr. Harteveld to create a game which could better prepare self-represented litigants for their day in court.
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