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Email communication was never conceived to be the center of our digital lives, hence it wasn't created with security in mind. Today it is an essential part of business communication. Everyday sensitive and confidential information traverses the Internet and other unsecured networks where it may be intercepted or read. Microsoft Office 365 service has been improved by providing multiple methods to encrypt your email, including OME (Office Message Encryption), S/MIME (Secure Multipurpose Internet Mail), IRM (Information Rights Management) and TLS (Transport Layer Security).
With limited staffing resources available, supervisors often are overseeing the case work of a high number of attorneys while managing their own caseloads. Supervisors are able to leverage case-related data and technology to ensure the attorneys they supervise are serving their clients in the most efficient and effective manner. This webinar will explore some of the strategies used by the legal services community that utilize technology to enhance supervision within their organizations.
Speakers: Darius Lind Senior Consultant Just-Tech
On April 2nd, LSNTAP, put on a free 90 minute webinar on how to work remotely and how to provide legal services remotely tha ahd over 330 people attend. The webinar included national and local experts on remote legal services:
This webinar looks at common tools for digital signatures and scanning from your phone or at home. We run through common tools for each and answer your questions. Tools include: DocuSign, Panda Doc, Hello Sign, Adobe Sign, Microsoft Lens, Google Drive, portable home scanners, and more. Each how to will be used to create a short video LSNTAP on how to use it.
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
Phishing
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
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