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Join the LSNTAP Community Email List. This is a community-based resource for Legal Aid organizations and technology professionals to share new uses of technology, best practices, projects, and training opportunities. Lawyers, techies, researchers, students, and vendors are all welcome.
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Our membership has grown and become more diverse, particularly as our work has attracted the attention of technology vendors. While having a larger community benefits our work immensely, it can make communication more challenging. To support our growing and active group, we ask that the LSNTAP community abide by the following community agreement when using the LSNTAP listserv.
Training Materials
Training
Recording of Training:
Part I | Part II (Q&A)
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Presenter (s):
Recently Sart Rowe, Northwest Justice Project's National Technology Assistance Project Coordinator asked our LSNTAP Google Group to share their organization's Youtube channels. I have put together a list of organizations that responded to the posting, and found some useful videos on their channels. If you don't see your organization on this list and would like to please go ahead and E-Mail Us and we will get you added!
Please RSVP at: https://attendee.gotowebinar.com/register/1547812603269806605
Presenters Names, Titles, and Company
Bryan Babcock - Information Technology, Volunteer Legal Services Project
John Banning - National Community Lead, TechBridge
Rick Rose - Sr. Salesforce Product Architect, TechBridge
Exploratory or Formative Usability Testing
Scenario: In the initial phases of development you want to judge users reactions to the design.What/Why: Exploratory usability tests are done early in the design phase, often using paper prototypes*. This type of test requires a lot of interaction between the moderators and the testers. It can help surface
In-person testing
In person testing allows you to see and interact with users in real time, with minimal barriers. If you choose to test your site with in-person testers (where you monitor and your testers share a physical space) there are a few options:
Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through a series of tests and follows a script
Less structured allowing the user to act naturally with minimal input
Script describes the test, handles user questions, and concludes the test
The Michigan Advocacy Program (MAP) and the Legal Services National Technology Assistance Project (LSNTAP) are excited to be working with Just-Tech to help advance the use of technology by legal aid programs across the country. Working closely with MAP/LSNTAP through the end of 2022, Just-Tech will be providing technical assistance, webinars, and technology-focused toolkits to help legal aid programs leverage technology to increase access to justice for disadvantaged communities.
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