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Heuristic Evaluation
Scenario: You want to compare your website's interface against a set of widely accepted principles with a few people to assist.
What/Why: Heuristic evaluation involves a small set of evaluators examining an interface and judging its compliance with usability principles or "heuristics". Use a heuristic evaluation form to help you identify key problems (form attached). According to Nielsen, just 5 evaluators can detect 85% of errors with this method!
In this section, we will discuss the what, when and who of usability testing. what to test, when to conduct user testing, a variety of different types, and who to draw on as testers.
Exercise: Become the Tester
Usability testing is readily understood by navigating a website as if you were the tester. Perform the exercise below, and answer the questions to get a sense of a simple usability test.
RSS stands for "Rich Site Summary" and it is a dialect of XML. Although the technical definition of RSS isn't the easiest to understand, don't let that scare you away from this useful timesaving tool.
If you are unfamiliar with RSS, I recommend this short video: RSS in Plain English. It explains RSS simply and shows you how to subscribe to feeds by looking for this logo on your favorite blogs and websites.
You're ready to set up your new CMS, intranet, or public-facing website—but how should you tag your content? What words will use in your navigation? You need a taxonomy. Here's how I developed one in just a couple of weeks. If you want to do the same for your organization—or want to know what you can tell an intern to do for you—read on! Isn't this already pretty exciting?
Information graphics or Infographics are graphic representations of data or knowledge, and they are used for a variety of purposes due to their unique ability to present information in an easily understandable and aesthetically pleasing way. Infographics incorporate data and design to tell a story or present complex information. The infographic format simplifies information by creating a visualization that our brains are more likely to understand and remember.
To help describe documents in the IKE Library, we have a set of tags for designating the document type (i.e. article, motion, waiver, etc.). Some Doc Types are only specific to one substantive area while others are used by all. The varied use of Doc Types by different users presented a challenge in organizing the taxonomy. In this post I talk about the taxonomy we started with and the steps taken to rework it.
More programs are moving to some form of electronic calendaring, such as Outlook. An electronic calendar that is integrated with a case management system can provide a number of beneficial features, including:
LSNTAP has created a Google Group for Project Managers working in the legal aid and legal services market. Whether you have formal project management credentials or were thrust into the role, this group is meant to support you in the work you do every day.
The group is listed within the Google Group listings as LS Project Managers (the LS stands for legal services). You may request to join within Google Groups or by submitting a request using the form below.
Join us for the next session in our Skill Builder Series as we learn how to get started using Airtable. Our guest speaker Julian E. Post is an independent consultant and accredited Airtable Service Provider who has developed quite a following as a TikTok and YouTube personality. His YouTube videos break down low-code technologies so that even beginners can understand how to get started. Julian will be teaching us the basics of airtable, but even experienced Airtable users may pick up some tricks.
The webinar was held on May 2, 2024 from 3-4 pm EDT.
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