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Self Test/Self Audit
Scenario: You want to test your site's usability, but you have limited time and resources.
What/Why: A self-audit can help you find usability problems. By looking at your site objectively, using the Heuristic Evaluation form to find potential problems, writing questions and testing yourself you can easily surface issues that impact your site. See tech tips in rectangular boxes throughout this guide for additional resources.
A/B Testing or Comparison Testing
Scenario: You have a few options in design layout or navigation.
Validation Test or Verification
Scenario: You are about to launch your new website!What/Why: Validation tests ensure your website meets certain standards. Set benchmarks for how long tasks should take and evaluate your users against these benchmarks. This quantitative data is measured and can help identify any problem areas.
Assessment Test
Scenario: You chose a design for your website and you've just implemented your first prototype, you want to know if it's working as planned.What/Why: These tests are done early on or midway through your design after your early concepts are implemented. The assessment test helps you evaluate the effectiveness of your website. You may want to do several rounds as you make changes.
RSS stands for "Rich Site Summary" and it is a dialect of XML. Although the technical definition of RSS isn't the easiest to understand, don't let that scare you away from this useful timesaving tool.
If you are unfamiliar with RSS, I recommend this short video: RSS in Plain English. It explains RSS simply and shows you how to subscribe to feeds by looking for this logo on your favorite blogs and websites.
You're ready to set up your new CMS, intranet, or public-facing website—but how should you tag your content? What words will use in your navigation? You need a taxonomy. Here's how I developed one in just a couple of weeks. If you want to do the same for your organization—or want to know what you can tell an intern to do for you—read on! Isn't this already pretty exciting?
Information graphics or Infographics are graphic representations of data or knowledge, and they are used for a variety of purposes due to their unique ability to present information in an easily understandable and aesthetically pleasing way. Infographics incorporate data and design to tell a story or present complex information. The infographic format simplifies information by creating a visualization that our brains are more likely to understand and remember. They are also more readily shared on social media sites and can be a great way for legal aid organizations to promote their work.
To help describe documents in the IKE Library, we have a set of tags for designating the document type (i.e. article, motion, waiver, etc.). Some Doc Types are only specific to one substantive area while others are used by all. The varied use of Doc Types by different users presented a challenge in organizing the taxonomy. In this post I talk about the taxonomy we started with and the steps taken to rework it.
More programs are moving to some form of electronic calendaring, such as Outlook. An electronic calendar that is integrated with a case management system can provide a number of beneficial features, including:
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