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On April 2nd, LSNTAP, put on a free 90 minute webinar on how to work remotely and how to provide legal services remotely tha ahd over 330 people attend. The webinar included national and local experts on remote legal services:
This webinar looks at common tools for digital signatures and scanning from your phone or at home. We run through common tools for each and answer your questions. Tools include: DocuSign, Panda Doc, Hello Sign, Adobe Sign, Microsoft Lens, Google Drive, portable home scanners, and more. Each how to will be used to create a short video LSNTAP on how to use it.
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the early days of Michigan Legal Help, and then learning how important they are, MAP wanted to help others in the community understand the basics of UX design and learn how easy usability testing can be.
Resources Appendix
Accessibility resources
Accessibility should not be an afterthought, but something that you take into account as you do research, create designs, and implement your solutions. Depending on the tools you use, there may be accessibility guidelines built in. Below are additional resources to review!
Accessibility resources for research
Remember that how you set up your research and prototypes has an effect on who is able to participate.
On June 5, 2018, the Washington State Bar Association (WSBA) presented a continued legal education program (CLE) hosted by Sart Rowe, titled, “Artificial Intelligence and the Legal Profession”. The CLE aimed to explore the underpinnings of modern artificial intelligence and how it is used in business and the law.
While website usability testing is conducted for many reasons, primarily, it ensures that people can use your site. If they can't, they will find solutions elsewhere.
Usability testing can also help determine:
The length of time a to complete a task compared with established benchmarks
User satisfaction
If users can navigate your website
Potential problems with website functionalit
Deciding if a design works
If your website is accomplishing your organization’s goals.
Jillian Theil, Claudia Johnson, Diana Glick, Leland Sampson, Maria Mindlin and Sart Rowe
Machine Translation
The Perils of Google Translate
Typically Google translate tool will give you broken language translations. You might be able to tell what the translation is saying but it will be grammatically incorrect and use wrong words. The key when creating something like a sign, is to use more visuals and less words. Arrow signs, people icons, Dollar signs etc.
“I believe that at the end of the century the use of words and general educated opinion will have altered so much that one will be able to speak of machines thinking without expecting to be contradicted.”
― Alan Turing, Computing machinery and intelligence
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