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A simple-to-use tool that helps legal services organizations use data to identify efficient ways to offer high quality and effective services. The tool includes:
5 high level and 118 detailed data questions about eligible people and their legal needs
Instructions on how to perform various types of analyses
Simple analyses for those just getting started
Complex analyses options for data-savvy organizations
Laura Quinn - Consulting Principal
Zach Zarnow - Illinois Equal Justice Foundation
Anna Steele – Director of Consulting, Just-Tech
Sergio Alcubilla – Director of External Relations, Legal Aid Society of Hawaii
Takao Yamada – CO-Founder, Airportlawyer.org
Zizi Bandera – Community Engagement Coordinator, Immigration Advocates Network
Mirenda Meghelli – Partnership Manager, Pro Bono Net (Moderator)
In this webinar April Faith-Slaker from A2J Lab and Aurora Martin from Pop Up Justice discuss helpfull tools that should be used during program design.
http://youtube.com/watch?v=yoZDYlkgo8c
Faith-Slacker emphasizes the importance of early evaluations and provides key questions that one should ask during program developing to evaluate success.
Remote testing
Remote testing allows you to conduct usability tests with the participants utilizing their own computers through online usability programs. Although these can be customized, overall the tests are between 15 and 30 minutes and contain 3-5 tasks per test. They can be moderated or unmoderated, depending on your needs and the platform.
Join your fellow Data Specialists and legal aid staff tasked with crunching data for our monthly office hours.
These office hours will occur monthly on the second Monday from 2 pm to 3 pm Eastern. Each month, a community member will share information on a topic of interest. Attendees will be able to ask questions, discuss relevant information, and receive feedback from the community.
Register to attend.
Sometimes, LSNTAP's role is to share other resources available to the community. For those interested in data, there is a young but thriving community growing through the Legal Aid Data Google Group started by Susan Vincent of the Legal Aid Foundation of Los Angeles.
The webinar is Language Access Strategies for Legal Aid Websites and will look at some of the topics surrounding removing language as a barrier to access online content. We will cover topics including maintaining multilingual content, where machine translation fits into the translation workflow, and how are people with limited English currently using online resources. We don’t have the solid takeaways like in the phishing webinar but there were a few interesting points we discussed.
Website Usability Testing Guide
This guide is designed to assist you and your program to understand the basics of usability and website usability testing. It is broken down into the following sections with subsections to provide a thorough understanding of the field.
Executive Summary
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