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Explore This Toolkit

Website Usability Testing Guide

Last Updated: 3/31/25

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Website Usability Testing Guide

This guide is designed to assist you and your program to understand the basics of usability and website usability testing. It is broken down into the following sections with subsections to provide a thorough understanding of the field.

Files
website usability testing guide
an example of a script for testing moderators to use in their tests
an example of a satisfaction survey to customize for your needs
a worksheet for you to plan your usability testing
a starting point to conduct your own heuristic evaluations
a list of remote testing resources with brief descriptions
a general checklist to start your usability testing

Contents

Toolkit chapter traversal links for Website Usability Testing Guide

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    1. Executive Summary
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