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Outlook has many features that can make life easier for advocates. In this training our expert will cover these features with a focus on those that are useful to legal aid advocates.
Presenter: Sandy Rylander - Rylander Consulting
Presenter: Rajesh Shah - Just Tech
Microsoft Word is filled with lots of time saving tips that will make it easier to write brief or make more professional letters.
Presenter: Sandy Rylander - Rylander Consulting
Exploratory or Formative Usability Testing
Scenario: In the initial phases of development you want to judge users reactions to the design.What/Why: Exploratory usability tests are done early in the design phase, often using paper prototypes*. This type of test requires a lot of interaction between the moderators and the testers. It can help surface
In-person testing
In person testing allows you to see and interact with users in real time, with minimal barriers. If you choose to test your site with in-person testers (where you monitor and your testers share a physical space) there are a few options:
Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through a series of tests and follows a script
Less structured allowing the user to act naturally with minimal input
Script describes the test, handles user questions, and concludes the test
On September 14, 2021, Stacey Hawyer from The Legal Aid Society of San Mateo County and Ilenia Sanchez-Bryson from Legal Services of Greater Miami shared what executive directors and IT staff should know about security in a hybrid work environment.
What are Usability and Usability Testing?
A website should be easy and intuitive to navigate for the website user. Jackob Neilson defines usability as the “quality attribute that assesses how easy user interfaces are to use.” Although user’s opinion of a site can be helpful, usability refers specifically to how well people engage with a website. Neilson develops five “quality components” that we will use throughout this guide as benchmarks for a usable site. These include:
This session features two new self-help websites. Hear from Ohio Legal Help and Indiana Legal Help as they share their experience developing their websites.
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