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Outlook has many features that can make life easier for advocates. In this training our expert will cover these features with a focus on those that are useful to legal aid advocates.
Presenter: Sandy Rylander - Rylander Consulting
Presenter: Rajesh Shah - Just Tech
Microsoft Word is filled with lots of time saving tips that will make it easier to write brief or make more professional letters.
Presenter: Sandy Rylander - Rylander Consulting
Exploratory or Formative Usability Testing
Scenario: In the initial phases of development you want to judge users reactions to the design.What/Why: Exploratory usability tests are done early in the design phase, often using paper prototypes*. This type of test requires a lot of interaction between the moderators and the testers. It can help surface
In-person testing
In person testing allows you to see and interact with users in real time, with minimal barriers. If you choose to test your site with in-person testers (where you monitor and your testers share a physical space) there are a few options:
Mediated vs. Unmediated Testing
Below are some of the differences between mediated and unmediated user testing.
Mediated
Unmediated
Staff person walks the tester(s)through a series of tests and follows a script
Less structured allowing the user to act naturally with minimal input
Script describes the test, handles user questions, and concludes the test
On September 14, 2021, Stacey Hawyer from The Legal Aid Society of San Mateo County and Ilenia Sanchez-Bryson from Legal Services of Greater Miami shared what executive directors and IT staff should know about security in a hybrid work environment.
What is social media?
In this day and age everyone is familiar with social media, platforms like Facebook, Twitter, and Linkedin have become all but ubiquitous. At its core social media is about leveling the playing field and valuing user created content above published content. Working with social media takes some getting used to but is worth the effort.
Why should I care about social media?
Addition Information
There is a lot of other great writing other there about the topic of social media, here are a few of the links we found more useful and interesting.
A Few Good Tools for Measuring and Monitoring Social Media http://www.idealware.org/print/2592
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