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  4. 6. Security Toolkit: Training

2022 Legal Aid Security Toolkit

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6. Security Toolkit: Training

Last Updated: 2/17/25

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What, When, and How


Many offices already understand the value of training for substantive work and client services, but training practices should extend to how staff use technology. You should provide training for staff on the core applications your organization uses (e.g., Outlook, Word, Excel, your case management system). You should also provide training on using the organization’s equipment. You should also provide training on using the organization’s equipment and security awareness. In fact, funders and insurance companies now ask if you are doing this; some are even requiring it. 

Security training should teach your staff how to keep your organization’s data secure and how to share data externally in a secure way. Security training can also include “phishing tests,” or tests that help staff identify suspicious emails before opening them.


Resources + Trainers


Comprehensive Training Approach

  • https://ltc4.org/training-services-providers/
  • https://wilsonallen.com/services/training
     

LegalServer Training

  • help.legalserver.org/home/sitewide/legalservertraining
     

Microsoft Office Training

  • https://www.knowledgewave.com/
  • https://support.microsoft.com/en-us/training
     

Security Awareness Training
 

  • KnowBe4
  • Ninjio
  • Phinsec
     

Solutions to consider:

  • KnowBe4
  • Breachsecurenow
  • Ninjio
     

Contents

Toolkit chapter traversal links for 6. Security Toolkit: Training

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    7. Security Toolkit: When you Experience an Incident
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