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Before the RFP: Help Pennsylvania Legal Aid Network Build a Better Intake Process
Join LSNTAP and the Pennsylvania Legal Aid Network (PLAN) staff for an interactive Project Discovery Session as it seeks vendor input before issuing an RFP for the first phase of a statewide initiative to evaluate and improve intake processes across Pennsylvania's thirteen legal aid organizations. PLAN leadership will present the proposed project and invite discussion on project scope, procurement strategy, deliverables, and best practices to help shape a well-defined RFP and lay the foundation for future technology and process improvements across the network.